Benefits
Features
Realtime Visitor Monitoring
Preferences & Setting Control
Chatting with your visitors
Supervising & Reporting
Look & Feel Customization
Value Added Features
Pricing
Gold Package
Silver Package
Bronze Package
Pricing and Comparison
Online Help
Why Live Chat Support Service
How it works
Add Chat on Website
News Letter
Offers
15 Days Free Trial
Affiliate Program
Downloads
Addon/Plugins
CD Messenger
Does Rock Bottom True Value Pricing Mean a Quality Compromise?
No... Never... Not at all!
In Gold package you will get (2+1 free) 3 login ids and you need to pay only $39.95 per month, if you need more login ids then you can buy at the rate of $13 per additional login id per month. |
| Features | Bronze | Silver | Gold |
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| Real time Text Chat, Visitors monitoring and on-line/offline status |  |
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| Web Base Interface for monitoring and chatting | |
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| Desktop Standalone Application ( Windows, Mac, iPhone, iPad) for monitoring and chatting available in multiple languages Additional Feature : Spell Checker (8 Languages), Sticky Notes, To-do List, Calendar |
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| Tracking/chat code for secure web pages (SSL) & secure chat sessions | |
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| Visual and audio notification on chat request | |
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| Extensive Visitor Information - OS,Browser,Language and more | |
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| Visitor chat window fully customizable and available in many languages. | |
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| Off-line messages will be sent to email id assign for support | |
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| Typing indication on both side (Support Operator & Visitor) | |
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| Canned responses (Predefined responses) & Push Pages | |
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| Single Support Operator and Multiple Chat Sessions | |
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| Multiple website monitoring in single account | |
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| Secure Chat Session | |
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| Live chat Plug-ins for CMS and Blogging Platforms (Drupal , Zencart, Zendesk, WordPress, Salesforce, Magento, Joomla) |
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| Google Analytics Integration | |
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| Multilingual chat functionality- Chat in any language with your customers | |
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| File Transfer during chat |  |
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| IP blocking - do not display live support on your web site for particular visitor | |
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| Emoticons during chat | |
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| Geo location - visitor city, region and country, language, currency and population etc. | |
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| Multiple Location Chat Icon | |
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| Chat invitation : Auto/Proactive chat invitation, Page Specific Chat Invitation, floating/jumping and in page chat window, Layered Chat Window | |
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| Extensive Hits Log Analysis including Hits counter (Hits Recording and Web Site Statistics) | |
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| CRM Integration (SalesForce, Sugar CRM, Zoho CRM) | |
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| Google Talk Integration (Smart phone support) | |
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| ACD - Automatic Chat Distribution (Chat Routing) | |
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| Multiple Departments/ Multiple support operators | |
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| Call back features & Call back history | |
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| Co-Browsing during chat session | |
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| Department based Chat Session or Operator Specific Chat Session | |
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| Third Party Integration - API to connect with your own system. | |
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| Advertisement/PPC campaign tracking | |
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| Various Administrative options such as operators management, monitoring/supervising etc. | |
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| MIS reports : Chat Statistics Report, Operator performance reports, Chat Request Report, Chat Rating Report etc. | |
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| Chat transfer between support operators and join chat session | |
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| Operator to operator chat | |
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| Support operators rating and login logs | |
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| Customize : Pre-chat, Post chat and off-line message forms | |
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| Custom information tracking (Passing Custom Variables from web pages) | |
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| Snapshot- ( Customer computer screen live during chat session) | |
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# Traffic limits are applicable on all packages  All payment transactions are conducted on Secure SSL Site |
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