Happy New Year and a hearty welcome to the newsletter's first issue for 2012. Live Wire Plus is a monthly newsletter brought to you by the live engagement specialists at Live2Support Inc., the company that brings you Live2Support live chat software. For businesses around the world, we provide dedicated live chat service which you can easily implement on your website in less than five minutes through our 15-day risk-free trial program which doesn't even require a credit card. Need a trained chat operator to handle your live chats? WE provide that service too. Finally, there is our latest product called the CD Messenger, an instant messenger service designed exclusively for use in the work place. To learn more about all our products and much more, simply visit our website and chat with us so that you can sign up and experience our quality and service for yourself.
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LIVE
WIRE PLUS VOL. VI. ISSUE I. January, 2012 |
From CEO's Desk
Greetings and New Year's felicitations once again. Over the years, we have shared with you, the results of countless surveys, market reports and research studies which have attempted to prove beyond doubt that live chat software on websites does indeed generate not just new customers but also a deep sense of loyalty, credibility and trust that knows no deadlines. We have yet another study for you, this time from a market research firm called GForce. Here is what it found:
"Websites that offer visitors the chance to converse in real-time, are proven to convert up to four times as many leads, thanks largely to the speed with which customers can have questions answered. You need to be able to talk with potential customers immediately these days. Any delay or unanswered questions about a car, part, accessory, or any service will lead to people clicking away from your site faster than you might think."
So there you have it. Live chat does work and premium quality live chat software, which is precisely what we provide here at Live2Support, works even better. So write to us or chat with us and learn how live support service can take you to the next plateau of success.
In this Issue...
There is an entrepreneur in each one of us. Some make it really big while others are all set to do so. Here are five things you should consider doing to further pave your intentions with gold.
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You already know that LinkedIn lets you connect globally with like-minded professionals who share a common professional vision with you. Did you know that like Facebook and Google+, LinkedIn too has a way to make your business presence felt?
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As a part of the next link in our Google Panda chain, we will tell you how the Panda has impacted the world of universal search and why it took Google almost a year to successfully implement corrective measures to improve search quality and search experience from a user’s point of view.
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The first spotlight of the year shines brightly on the two versions of our live chat software service from an operator’s perspective. Although the Visitor Chat Window will always remain the same for your chat visitors regardless of which interface of our application you choose to deploy, there are a few nuances and mild shades that we would like to tell you about.
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Our January column delivers two different insights about our service one to do more with your users and the other to do more with you as our customer. WE have made a few adjustments in our pricing structure about which we would like to tell you. Also, a complete revamp of the Live2support website is under way and soon you will begin to notice a difference.
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Down the Pike
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