In an online age of widgets and apps, upgrades and add-ons, the integration of the leading CRM platforms with our live chat software application was a logical conclusion. We are indeed proud of the fact that we were able to perform value addition of this nature in a manner that was not just timely but also meaningful. Live2Support's integration with Sugar CRM and Zendesk is concrete and quantifiable and has helped hundreds of companies who use our services to leverage the power and potential of Customer Relationship Management to its fullest by allowing us to integrate it with our live help solution.

How to Perform the Live2Support CRM Integration

Live2Support has deployed, successfully tested and implemented seamless and end-to-end integration with Sugar CRM and Zendesk through special software developed exclusively for this purpose. Your membership in the Live2Support family allows you to download the CRM interface of your choice from our website. We have produced in-depth documentation on the subject in our knowledge base to help you perform the integration and this effort is supplemented by our customer support through live chat and email. Here is a quick glimpse of how you can benefit from the multi-tier synergy we deliver:

Sugar CRM

• Entire chat session and visitor information is automatically stored in Sugar CRM .
• Customer profile and analysis with a single mouse click .
• Customer profile updation in real time.

Zendesk

• Intuitive integration with the Zendesk help desk web platform capable of providing support to a large number of visitors simultaneously .
• Accelerates and further enhances the delivery of help desk-based customer support .
• Grabs the attention of your site visitors and gives a positive impression of your website.

As indicated above, Live2Support's customer support teams are constantly standing by to assist you not just with your CRM integration efforts but with everything else involving our various software applications. Please do get in touch with us anytime and we will help you get all set up.