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Corporate Digital Messenger
September, 2011

New at Live2Support : Introducing three new Foreign Language Options

One of the ways in which the Internet has emerged entirely as a class by itself is its ability to transcend geographical boundaries. The Internet knows no borders. Therefore, logic dictates that online communication shouldn't know any borders either. Very early in the evolution of our live chat software solution, we decided to provide the live support software we had worked so diligently to perfect in as many languages as possible. Now that we have added three new languages to the fold - French, German and Arabic. Now our visitor side is completely available in these languages:

  • English
  • Spanish
  • Portuguese
  • French
  • German
  • Arabic

Live Chat Software in Foreign Languages

Here is a quick catalog of the foreign language enhancements we have performed recently thus allowing you to download and spring into action at a moment's notice:

  • The Live2Support Visitor Interface, Proactive Chat Invitation and online as well as offline graphics can now be fully customized from a language perspective in all three languages.
  • You can now invite your site visitors and existing online customers in their own language and successfully engage them in live chat sessions in the language of their choice.
  • You may have to upgrade your service but you can even interact in more than one language on your website simultaneously.
  • As long as your chat operators are well-trained in the language you wish to use, our cutting-edge live chat software technology will pose no barriers to effective communication.
  • Customization is entirely template-driven thus saving you valuable editing and modification time.
  • Chat transcripts will also be available in the language you have selected.

Why do you need to harness the power of live support software in multiple languages? The answer is simple. Customers love to be able to interact in their native languages and given the hyper-competitive nature of Internet commerce today, it makes perfect business sense to be able to actively engage both your potential and existing customers on a level playing field.

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