From the Floor
Each month, we receive a number of e-mail messages from our loyal readership about a function
or a possible application of Live2Support that requires some clarification or additional insights.
The product's versatility allows it to be customized into a wide array of possibilities.
This month, we have a question from a real estate management professional. The solution we
have proposed will be of interest to builders, real estate agents, architects, town planners,
landscaping professionals, draftspersons and just about anyone who has a need to discuss a
pictorial or visual representation of a product or service with a client.
" Thank you for sending me Live Wire Plus each month. I manage a
large building
and construction company where our primary focus is on residential multi-storey
real estate. We often have a need to share the floor plans of our apartments with
potential
customers and investors. However, we need to be with them online
simultaneously via live text
chat. Can the two be integrated using Live2Support? "
Praveen Kumar
MVL Construction
Integrating live chat function with a graphic representation of a product or service is easy and
effortless with Live2Support. As long as the image you wish to share with your customers is on
your web site, you can direct the customer to that specific URL while keeping the chat window
active. You can even switch from one visual image to another. For instance, if your customer
expresses an interest in viewing the floor plans of both three and four bedroom apartments, you
can easily switch from one to the other as long as these floor plans are web-enabled. You can
even project visuals of different properties in sequence while interacting through live chat. The
integration is not only seamless and intuitive, it can be creatively orchestrated to arrive at the
maximum point of impact. Live2Support can also be used internally within your organization to
review architectural drawings, building schematics and compiling aerial views of your properties
if your properties have been indexed by Google, Map Quest and others. Good luck!
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