Our live chat can be simply integrated with Salesforce CRM interface to provide ease of use to customers and increase ROI. Since the preface of live chat software on website, it has been proved that it's capable in radically enhancing the efficiency of customer relationship management (CRM) and supports directly the functionality of Salesforce websites. The purpose of integrating our live chat software with Salesforce CRM is to facilitate advance level of CRM efforts. It will unquestionably simplify your CRM efforts by establishing an ultramodern way of tackling leads.
Transform Salesforce by adding live chat.
Put your Salesforce CRM on an upgraded intensity through live chat integration that can deliver a web interface to achieve better customer response and manage leads or follow ups. Our Salesforce CRM integration is available with easy steps of installation. Customers can get the direct 24/7 assistance from the support department by just clicking on the live chat icon about how to enable live chat on Salesforce.
Consolidating Leads or Follow ups.
It helps creating leads for achieving better business growth or developing future business prospects. Information submitted by the visitors using Pre-Chat Forms or Custom Variables while starting the chat session and chat transcripts can be very useful to create genuine follow ups. All the leads are stored in Salesforce account and you can convert them into sales.
Assist your customers to create more customers.
Real-time assisting your customers through Salesforce channel is feasible with our live chat. Chats often get succeeded in capturing lead information like email address, phone number, visitor name, department, login id, customize field transcripts and more.