The time to rethink the way in which online customers shop for products and services has finally arrived. Do you have chat-based live support on your website? If not please consider doing so because it is no longer an option, it is a prerequisite. Live support through live text chat is your ultimate customer service solution.
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Highly reliable and affordable live chat application software with no setup fee or hidden costs
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Completely hosted live chat software application with a dual interface, uses either a web-based interface or a browser-independent Windows interface
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No software downloads, no installation, no server maintenance, no additional bandwidth required and no hardware upgrades necessary
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24/7 customer support and free regular upgrades
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Provides live chat support remotely from any computer, anywhere in the world via the Internet, even away from your office
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Highly accurate and reliable real time data to your site visitors:
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How many visitors are on your website at any given time
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Which web pages they are viewing
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How much time they are spending on your website
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From which search engine or website they have arrived on yo$ur site
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Their city, country and geographical region
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Their time zone and local time
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Live chat visitor monitoring window
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Built-in feature which allows you to invite site visitors to chat live with you, no more waiting for your site visitors to initiate a live chat interaction with you or ask for help
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Invisibly redirect your site visitors to the more important web pages on your website
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Present attractive offers, premiums and incentive programs to your site visitors using a pro-active pop-up window without necessarily chatting with site visitors
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Dual Interface at no extra cost which allows you to use either a web-based interface to monitor or chat with your site visitors, or use a browser-independent Windows application to interact with your customers
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Super-easy sign-up in less than 15 minutes with no installation or downloads
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Fully functional basic package with all features active
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User-friendly interface and effortless navigation, no technical background or knowledge is necessary
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Near-instant execution of live chat and live help commands even on slow internet connections
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Fully customizable visitor chat window created according to your preferences, 100% compatible with the look-and-feel of your website
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Chat in any language and interact with your customers in the language of their choice
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Built-in basic traffic analysis tool, pro-active pop-up and present visitor town tracking, advertisement campaign tracking, etc.
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Hosted and maintained on high-end servers for fastest response time with no overloading
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In-house R&D Center that is focused on round-the-clock product enhancement
